7. No delivery charge for our standard 10 working day lead time.
8. Express 5 working day delivery available - select this option at check out (20% fee applies).
9. How much does my board weigh? To calculate an approximate weight use the square meterage and multiply by 15 e.g. 1500mm x 1000mm board is 1.5m2 x 15 = 22.5kg
Express Five Working Day Turn Around - we aim to dispatch your order 5 working days from the date of purchase e.g. if your order is placed on a Monday we will aim to dispatch Monday of the following week and you should expect delivery of your order the next day If we fail to dispatch within 5 working days we will refund the 20% express fee paid at checkout.
We aim to ensure your order will arrive within 10 working days from placement of order and delivery is free on all orders with our standard delivery option. In the event of a delay beyond this, we will inform you of the new delivery schedule in writing via email.
Express Five Working Day Turn Around - if you select the Express Delivery at checkout (20% fee applies) we aim to dispatch your order 5 working days from the date of purchase e.g. if your order is placed on a Monday we will aim to dispatch Monday of the following week and you should expect delivery of your order the next day If we fail to dispatch within 5 working days we will refund the 20% express fee paid at checkout.
Delivery is normally made by either DPD or other private courier on a next day delivery service as soon as your board is manufactured. Please be aware that all couriers offer a ground floor door step delivery service only and will not take goods/orders into their final installation location.
We strongly advise that you do not schedule or start any installation work until you have received your order.
Any shortages, damaged goods or incorrect goods supplied should be notified to us within 2 working days of receipt of order.