Delivery is normally made by courier via a next-day-delivery service as soon as your board is manufactured. Please be aware that all couriers offer a single-person, ground-floor doorstep delivery service only and will not take goods/orders into their final installation location. Also, for glass boards over 25kg in weight, assistance offloading may be required.

We strongly advise that you do not schedule or start any installation work until you have received your order.

Free Shipping! It is reassuring to know that we do not charge for delivery for orders on our standard 10 working day lead time! Moreover we also offer free delivery on orders over £50.

Express Five Working Day Turn Around

We offer a fast turnaround to clients who need their Clear Glass Wipe Boards in a hurry. This service carries a surcharge of 15% per order.

We aim to dispatch your order within 5 working days from the date of purchase. For example, for orders placed on a Monday we will aim to dispatch on the Monday of the following week. You should then expect to receive your order the next working day after that (24 hours for delivery). If we fail to dispatch within 5 working days we will refund the 15% express fee paid on your order.

Returns

We make all our magnetic colour glass wipe boards to order. As such, the return of any no longer wanted items needs to be requested, to us, via email. The email addresses needed are available on the contact us page. All such returns will be subject to a 15% restocking fee.

To be eligible for a return credit, all items must be in pristine (as new) condition and in original packaging and we must be notified in writing within 30 days of receipt of goods.

Bespoke items including any printed items (items with customer specific graphics) or other such items are not eligible for refund or return.

For orders with shortages, damaged goods, or incorrect goods supplied, please inform us via email within two working days of receipt of order. Non-delivery should be notified in writing within 14 days of the date of invoice.