Refund policy

Returns

We make all our magnetic colour glass wipe boards to order. As such, the return of any no longer wanted items needs to be requested, to us, via email. The email addresses needed are available on the contact us page. All such returns will be subject to a 15% restocking fee.

To be eligible for a return credit, all items must be in pristine (as new) condition and in original packaging and we must be notified in writing within 30 days of receipt of goods.

Bespoke items including any printed items (items with customer specific graphics) or other such items are not eligible for refund or return.

For orders with shortages, damaged goods, or incorrect goods supplied, please inform us via email within two working days of receipt of order. Non-delivery should be notified in writing within 14 days of the date of invoice.